4. He chronicles his adventures, along with industry news, here at One Mile at a Time. According to Delta’s own fleet information page, the airline has eight A350s currently in service. Delta's A220-100s have 109 seats through first class, the "Comfort Plus" cabin, and the economy cabin. Thanks for the domestic flight review. If you live in Houston, then you’ll probably be a frequent United flyer. And, I appreciate the domestic review. Comfort+ and Main Cabin are in a 3-3 configuration. While I forgot to take a screenshot at the time I was booking, I took one just now, and I think this pricing exactly matches what I saw on my flight. nice review…but some of the 737’s have those FLAT AIR VENTS that nothing comes out of…annoying and hot.esp in the middle seat! The A350-900 will be the first fitted with the airline’s new Delta One first class suites. I passed, since I had enough coffee and water in the SkyClub. However, what consistently sets Delta apart, in my opinion, is the people and the culture of taking care of customers. They kept coming into the cabin to offer people more drinks. The captain announced a flight time of 40-minutes. I left AA for DL and miss the food on AA. Have you flown on this premium Delta 757? food looks worse than Australian or Chinese economy meals. Delta’s first-ever Airbus A220 interior. Being based in Miami, I always struggle with the prospect of completely switching my loyalty to them, though. Those needing assistance or additional time along with active duty US military were invited to board first, followed by first class and Diamond Medallion members. Sad it’s over. With 168 passengers, this 757 operates key transcontinental routes and some international services. I agree! It should be noted that these seats are a bit angled up by the head. The best part was the ability to control the brightness. I always said that the best way to pick a lover was to go on a bad date with the person. One example TPA-ORD, TPA-ATL on the Legacy 3 and throw in a JetBlue of equal distance since they’re not likely to have same destination, but, similar product. I can hardly wait to read: Gett’n Lucky on the Way! Thanks for the review Ben! When it comes to domestic flights, I think it’s useful to compare the products offered by rivals. Given how much information there is about the flight, I don’t think it’s necessary to include that, given ramifications that can come of it. You can either work or leisurely browse the Internet while you’re on a long haul flight. Was it nice of her to do that? Aa is better than delta. Follow him on social media for all his latest travel updates. If American flight had the same issues we would never hear the end of it especially the food. But you’ll forgive all that because the crew was great. To ensure the comfort of all of our passengers, Delta limits the number of total pets per flight. That’s TPG level writing right there. For most it’s just about convenience. With these planes, boarding is conducted through the second left-hand side door. A black woman has called out Delta airline after being kicked her out her first class seat. Every passenger has access to a USB outlet on the seatback screen. The meal was Cheerios and yogurt. The breakfast choices were between an egg sandwich and yogurt and granola. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. I could comfortably sleep on my side and I’m 5’8″. Like Comfort+, there are four power outlets per row– two on each side. This information would be great in future reviews related to paid Business or First. Why aren’t they going above-and-beyond even in a superficial sense? Delta employees are notorious for reporting coworkers. Yes. This reduces disruptions. If he desires better customer service with Delta, then he’ll have to connect in Atlanta or New York. Friday, August 16 This makes it easier to pass the time on a flight whether it be on a transcontinental hop or transatlantic one. DL definitely have an edge with regard to crew and overall employee attitude. I spent a few years working for a couple of different airlines, and I have to say that Delta is the “big” airline that feels like it operates the way I’d want an airline to run. Aircraft: Boeing 737-800 First Class on Delta means receiving Sky Priority service, which offers accelerated check-in, security, and baggage handling. While it might be against airline policy like on your first post. The legroom certainly wasn’t as good as American’s old 737-800s, but they’re reconfiguring those planes with less legroom, and by comparison these planes do seem more comfortable. While cabin crew sometimes do this, it is certainly not allowed. This is a business the airlines want to make money not give you free upgrades. First she got out her portable device to offer me compensation. This 757 configuration will also fly to the UK from Boston this summer. Ford had the egg sandwich, which had turkey and bacon, and was served with a side of fruit and some blueberry Chobani yogurt. But, there are also a set of two lavatories there. “while American and Delta pre-board select elite members, the premium cabin passengers on Delta actually get to board first.” United? Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Check the seat map as the seat … Agreed. Delta has a 20 minute baggage guarantee for checked bags. At first glance, these seats reminded me of my flight on KLM’s 777-300ER in World Business. The app sent a push notification as our bag was entering the belt, and it arrived 13 minutes after arriving at the gate. If he wants to fly nonstop out of MIA, then he’ll have to settle with American. That is so bizarre how bad DL’s catering looks. Consistently, on these flights which I can only suppose are more senior crews (based on age and what I know about crew scheduling and bidding), the attitudes and service on board have been awful. @1kSUCKS Lmao, 30 grand a year spent on United is small change my man. They have much more of those than the model you flew on. What were your thoughts? about first class and the people who fly there? I flew Delta from Orlando to Atlanta First class once. I like how Delta’s seatbacks have several different pockets where you can store things. 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Next up tablecloths were distributed, followed by drinks. Then there are things that Delta doesn’t do well, like their food on domestic flights, in my opinion. Any Delta employee, management or otherwise, can easily figure out who the crew was and report her. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! In addition, the 757 also consistently flies between New York-JFK and San Francisco and Seattle. Here's what awaits for Delta One Suites passengers flying the airline's Boeing 777-200LR between Australia … I spent most of the flight working, and didn’t really use the entertainment, other than looking at the map. Comparing intra-Euro business to US First just doesn’t work. You could call it Getting Lucky on the Way (a lil tongue in cheek). The main selling point of the suites is a full-height door for complete privacy while flying. But, since I was utterly exhausted, it did not make too much of a difference. For a transcontinental hop of about six hours or less or a transatlantic hop of a similar length, these seats are comfortable. I’m in no way knocking what she did; that was nice. Delta’s domestic food consistently isn’t great, in my experience. There was a snack basket, and before offering it to the rest of the cabin, she came up to us and offered us our choice of what we wanted. Yes. Their stews are annoying me. The main selling point of the suites is a full-height door for complete privacy while flying. I know it’s a lot of work on your part, but it’s much appreciated. We ended up flying Delta, given their reasonable first class fares. (I would expect JFK or ATL). But until the airline turns itself around, it’s my last choice of the big airlines. And, even with the tray table down, it is not terribly tight. Please view our advertising policy page for additional details about our partners. My husband and I love Delta for all the reasons in your article “delta-737-first-class-review.” Yes, the domestic food could be better, but the crew makes every customer feel wanted and welcome. Food generally was bad. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. She was fantastic, but at some point, we get it… You’re sorry. She offered me the sandwich, or asked if I wanted something from economy. I did, however, find the footwell to be a little constricted. Seat: 4C (First Class), At the door I was greeted by two absolutely lovely flight attendants — “good morning, welcome aboard! First Class is a premium cabin offering on domestic routes (within the 50 U.S. and between the 50 U.S. and Canada). With personal seatback screens at every seat, there will be plenty of entertainment options for passengers. I had assigned us the seats on the right side in row four. This could mean some crowding during flight. You have a liquor license somewhere or you think you know all about it? That’s also why every time I get off a Delta flight I ask myself why I don’t always fly Delta. Like most of Delta’s mainline fleet, the 757 offers every passenger personal, on-demand seatback entertainment. She literally came by my seat three times to apologize for this. As long as the bottle was given before landing, all is good. You don’t always fly Delta because Delta doesn’t offer award redemptions in international first class. got offered a bottle of wine last week on AA for switching seats in Main Cabin Extra. Row 35, just ahead of the lavatory, also has some extra legroom. https://twitter.com/OneMileataTime/status/1162393266391793664. Delta One is NOT the same as First Class! Delta’s A321 first class consists of a total of 20 seats, spread across five rows in a 2-2 configuration (note that Delta will be introducing a new first class product on their A321neos). Wouldn’t that make it even less than $139? General admission to the Delta Museum (including the 747 Experience) is $15 for adults, $12.50 for seniors (65 years or older), $10 for children under 18 and free for children under 5. Register here to save your space. That’s an emotionless robot thinking engineer right there. Reviews often factor in the savings of using a points-earning credit card, but not this. First class on the 737-900ER consists of five rows of four seats in 2-2 configuration. So basically I could have the egg sandwich, but they didn’t have any of the yogurt and granola left. I explained we were visiting my mom, and she asked if my mom prefers red or white wine. I live 2.5 miles from DCA. Once aloft the male purser and a charming ‘hotesse’ served all 32 passengers a delicious meal that included smoked salmon with a horseradish cream cheese, two other types of French cheese, a cold potato and vegetable salad, warm baguettes right from the oven, and for dessert, two delicious petit-fours. We are based in NY and they are good in the European markets and to most of the US, though United is much stronger to the Carribean and Asia especially. I just discovered that we messed something up with catering, and the number of each dish that my sheet says should have been loaded doesn’t match the number actually loaded.”. There are perfectly valid reasons why someone would fly American or United over Delta. They usually offer a sandwich or salad for lunch and a sandwich or cereal for breakfast. In terms of Comfort+ seating, there are a few extra inches of legroom– about four. Delta has embarked on a full-fleet interior renovation of its 777 aircraft, with the first refreshed 777-200ER taking flight this afternoon from Detroit (DTW) to Beijing (PEK) featuring the award-winning Delta One suites, the new Delta Premium Select cabin and the widest Main Cabin seats of Delta's international fleet, among other interior upgrades. I personally appreciate the domestic reviews since as you said, I fly domestically far more than internationally so it’s more relevant to my everyday use. Surely United, American, BA, and other airlines that are generally considered to be below average can notice his name on a manifest. The only other thing I’d note is that the lavatory was nicer than your typical US airline 737 lavatory, and I particularly like that they have Malin + Goetz soap. I was in the seat in front of you. Do you think Delta is going to announce any more service to Europe for next year? But did they have individual air nozzles? The food was good, but again only at a Business Class level. Delta now lets you pre-order your meals, so we had ordered one of each a couple of days before departure. (Photo courtesy of Delta Air Lines) While we’re still awaiting specifics from the airline, we do know that the first class-cabin offers the largest IFE screens of any Delta domestic first class-seat. @ Super VC10 – that is not a fair meal comparison at all because it sounds like the entire meal was cold except for some warm bread, which certainly weren’t “fresh baked” as you imply from dough on board but rather pre-made and just warmed for 3-5 minutes. Also I completely agree with your assessment of Delta, and it’s why I always pick them over United or American. It seems ridiculous to me that, based on an archaic system, someone as energetic and excited as your FA may not be on a long-haul flight for a while (until they’re more experienced..and jaded). Please do both International and Domestic flight reviews including more reviews from your team. That, combined with foreign carriers turning off the seatbelt sign much sooner, means it is easy to serve – just take out the cold tray, put a drink on it, deliver, and then take the bread basket to the entire row. @ Abidjan @ David — The reason for the comparison to American is because that’s what I’m most used to. Lucky, I think you really need to take a 2019 view on United vs Delta (although I agree with your current assessment of American). If you'd like to participate in the discussion, please adhere to our commenting guidelines. or Best Offer. I would suggest removing the bit about the wine for your mother, whether you accepted it or not. I know they are usually somewhat conservative in this area. It’s interesting to note that while American and United pre-board select elite members, the premium cabin passengers on Delta actually get to board first. Notify me of follow-up comments by email. At this point, I think the only advantage I see with Delta vs United is a more consistent seat back tv. Also in Comfort+ are four power outlets per row. If you live in Miami or Dallas, then you’ll probably be a frequent American flyer. Only a small subset of the 757 fleet has these seats. Lucky I absolutely loved this format/version of trip report please do this in your next trip report Boston (BOS) – Tampa (TPA) On the plus side, this means legroom is excellent in the first row of economy. Waiting at each seat upon boarding was a bottle of water (which American and United don’t offer). Delta Air Lines is putting its best foot forward on the hotly contested Sydney-Los Angeles corridor with the Delta One Suites. While these are the only lie-flat seats with no direct aisle access, this is definitely a great option on smaller point-to-point routes. Ford had a checked bag, so we were saving $30 there by booking first class (at the time neither of us had a co-branded Delta Amex, or status with Delta). However, the seatback screen has a USB port for charging smaller devices such as smartphones. Some airlines I’d think twice about connecting, but unless it’s a 35 minute MCT though Atlanta, it is likely to go well. Pets are accepted on a first-come, first-serve basis. 1) Comfort plus often has more empty seats as Delta charges for it and does not allow self upgraders – I have been on many flights with a full F cabin, half full C+ and full economy, being in C+ is comfortable on that situation According to her, she was kicked out because the check-in attendant didn’t believe she bought first class.. Aside from the few seats with extra legroom, Main Cabin seats are standardized with 31 inches of pitch. Required fields are marked *. This perk would be more amazing if it were just an outright free first-class flight anywhere in the US on Delta Airlines. Depart: 8:18AM You probably mistaken it with open container. The industry-leading experience is filled with thoughtful touches that were designed by Delta flight attendants with one goal in mind – delivering an exceptional onboard experience for all by creating memorable moments in flight. For this flight, I booked myself in the First Class cabin. Right at departure time the captain came on the PA to inform us of our flight time of 2hr40min. I think we can all agree that we wouldn’t want her or anyone else to get in trouble for things like this because someone wrote about it on a blog or tweeted, etc. However, for the outlet, passengers will have to share with others in the row as there are only two power outlets per set of three seats. Duration: 3hr25min Delta 737 first class cabin There was a personal television at every seat, as is the norm on all of Delta’s 737s (and on 700 of their mainline aircraft, for that matter). If it was not for the direct flights, I will switch to Delta immediately. Ultimately, using SkyMiles or cash to upgrade to Comfort+ might be worth it for a number of passengers. Over the past year, I’ve noticed a large improvement in overall service from United. Very nice review! Not one thank you for my business etc. But it would be helpful if you tell us how many more redeemable miles you earn from a paid First Class ticket compared to Economy, and then factor that into the price difference. The aircraft, N828MH, left the United States for Guangzhou on January 1, 2019, and has been undergoing heavy maintenance and refurbishments ever since. If so, sending a screenshot of that to Twitter will get them instantly credited to your account. Let me know when you fly, I’ll gladly trade my C+ with your F anywhere anytime. Oh well…. I’d say it’s on par with what American serves, if not a bit worse. Local Pickup. I’d actually say you were polite given how big a deal the fa made of not having your meal. Aircraft with seatmap Seat Pitch Seat Width Seat Type Video Type Laptop Power Power Type Wi-Fi; Airbus A330-200 (332) 35: 18 I want to fly American….really. The one thing that stood out about this configuration was how private the window seats felt. We ended up landing in Tampa at 11:50AM, and were at the gate a few minutes after that. Guess that goes for airlines too. Just buy your cheap delta fares and get a dirty egg sandwich. And that meal! There was a personal television at every seat, as is the norm on all of Delta’s 737s (and on 700 of their mainline aircraft, for that matter). Schlappig, I am so sorry. @ Lucky – did you receive an email after they did the miles request? Aside from regional jets, I’ve never seen the entire First Class cabin crew leave to help service economy. And I think that’s what it all comes down to — when we fly we just want to be treated like humans and like customers, and that’s something Delta does well. Thank you, Lucky @Lucky. Yes they should be thanking you for your loyalty but that’s not a lot of bread. This business class seat takes the standard pairing of a fully-flat bed with direct aisle access, then kicks things up a notch by adding a sliding privacy door: a feature that many airlines don't even offer in first class. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. Blocked, occupied and available seats are visible for every flight in our seat maps when booking, in My Trips or on the Fly Delta app. They were large, clear, crisp, and easy to use both through the remote or the touchscreen. The connection and power options are particularly useful when you’d like to watch your favorite show, a movie or two, or simply Netflix your wa… Would she or any other crew member expect their kindness (and rule breaking) to end up on a popular travel blog? However, given that this is a narrowbody, this is not terribly surprising. As we started our descent the flight attendant came up to each passenger to thank them for flying Delta and for their business. Delta has 25 A350s on order, and should get the first five by the end of this year. It’s frustrating given how much money I dump into the airline…. In addition, you can find this 757 on some other transcontinental routes or to the Caribbean. First Class. Upon entering, passengers arrive at what would be the closest thing to a foyer on an aircraft. These seats are the only lie-flats in Delta’s system that do not have direct aisle access. After the First Class meals were served, all the First class flight attendants were called back to economy to help out. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. I’m really sorry.”. Delta Air Lines, one of the world’s largest airlines, today debuted the first business class suite with a door flying between Australia and the United States with the launch of its upgraded Boeing 777 aircraft on Delta’s daily Sydney-Los Angeles flight. I wasn’t initially going to review a domestic flight, but then I figured why the heck not? Earn 75,000 Membership Rewards® points | Terms Apply. Delta is rolling in dough and ought to be able to do much, much better. This site is for entertainment purposes only. The rules prohibit giving customers “to go” alcohol. I’m the dumbass. G. FC / Premium Select. There was also a pillow and blanket. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. MIAMI — The first Delta Air Lines (DL) Boeing 767-400(ER) to feature the carrier’s latest Delta One Business Class product has completed interior modifications in Guangzhou, China. Delta One, First Class and Diamond Medallion customers may board at any point during the boarding process. My brand new A321 didn’t have the latest movies loaded, but my older A321 did? If not, letting them know the flight number, as well as what happened (mis-cater) via DM on Twitter, will get the miles in your account as well. Since you asked, definitely do more domestic reviews. I’m guessing perhaps she knew you write this blog, since it was a bit over the top on apologies. However, to play devil’s advocate here, I have had some of the rudest, most surly crews ever- across all airlines- on DL’s ultra long haul flights such as ATL-JNB (which I’ve taken 6+ times round trip) and LAX-SYD (taken a few times) in DL One. Much of this, particularly the food, the towel and the WC did not look any better than Singapore Air economy class. In Delta’s single-aisle fleet, only some versions of the Boeing 757 have more first-class seats. This is one of the more “elusive” Delta One seats. I live at one of Delta’s biggest hubs and wish Delta had a better FF program – that’s the only thing keeping me loyal to United and AA before that. They also took meal orders, and addressed each passenger by name and even thanked some elite members for their business. One thing I didn’t love is that they don’t have a proper bulkhead between cabins, but rather only a small divider and a curtain. The new planes will be used primarily on Delta’s transpacific routes. Ha! This is a two for one voucher, which is still quite valuable. The Y seats aren’t good for that either. While it may seem redundant, fly the same R/T flights on each airline, Short Haul 4hrs. Sharing her ordeal on the flight via Twitter, @simimoonlight said the incident almost made her cry. Deputy Content Manager & Lead US Journalist - Jay’s extensive travels and experience with premium products has given him incredible insight into the wider landscape of commercial aviation. After the relative high of that flight things will spiral downwards as you move onto UA and AA. Save my name, email, and website in this browser for the next time I comment. @Amar – I am sure it is the same with Delta as with most every other carrier – the Flight Attendant in question was doing “service recovery” Delta would praise her for the proactive gesture. 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Travel blog, this red-eye departing Seattle at just after 23:00 local time was marketed as! Meal orders, and so was the IFEN 2 coming into the cabin a dated. And Canada ) at Logan… any plans for that either post for the part... Rules prohibit giving customers “ to go ” alcohol parties of 2 in the pics how concave flat...