My Account provides you with 24/7 access to real-time information about your upcoming adventure. And more than 19,000 travelers with postponed trips have moved their impacted departures to 2021 and 2022. We greatly appreciate your patience as we navigate the process of dealing with traveler concerns in the midst of the current pandemic. We’ve been through 9/11, SARS, and the Ebola outbreak with the rest of the travel industry—but this crisis feels different. For that reason, we will continue sharing information and inspiration about destinations around the world. Can you help us get a refund? Travel Troubleshooter: Help! Perhaps those are reasons solo travel is expanding despite the coronavirus’ overall effect on the travel landscape. Check your Travel Credits, which are available to use on the next trip you reserve. Although we may not be able to get out there and travel the world just yet, it doesn’t mean we can’t imagine the wonderful experiences that are to come again. They never notified us that our original trip was canceled nor consulted us about rebooking us to another date. It wants you to keep your travel plans. Updated 4 January 2021. I’m still waiting for my Vantage refund. An updated invoice with your future travel credit will be emailed after processing. for more than 30 years, we have weathered many storms. Your Adventure. It offered to either rebook another tour and receive $500 per person or receive a full refund. Your Choice. The ad blocker plugin on your browser may not allow you to view everything on this page. I have traveled nine times with Overseas Adventure Travel. Overseas Adventure Travel can’t renege on its refund offer. Find out why 25% of travelers are bringing a companion along on their adventures. We hope that you also continue dreaming about the day when we can freely explore this big, beautiful world again. Sarah Dutter Show More Show Less 2 … But there’s also the legality of the tour operator’s actions. & Vietnam, The Stans We hope you are finding your own peace during these uncertain days as well. Airports, bus stations, train stations, and rest stops are all places travelers can be exposed to the virus. Post was not sent - check your email addresses! Travel Troubleshooter: Overseas adventure…, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email this to a friend (Opens in new window), The Latest: Twitter bans Trump, citing risk of incitement, Travel Troubleshooter: Overseas adventure rebooked for 2021, but we don’t want to go, Travel Troubleshooter: Help! • Freedom of choice during your adventure, The Customer Number you have provided is not valid. We told them that we do not want our $21,157 withheld by them, and we don’t want to plan a future trip in these uncertain times. View all 2 photos Business Details We also understand that many of you are hesitant to make new travel plans right now—which is why we want to do everything we can to help you feel more comfortable planning your future trips. ET I might have gotten in touch with your credit card company. In the past few years, I traveled with them twice every year. As a company, we’ve made many difficult decisions since the beginning of this crisis—including the decision to postpone all of our adventures through the end of December 2020. Updating will allow you to accept Terms and Conditions, make online payments, read our itineraries, and view Dates and Prices. Ryan Eller and Sarah Dutter, two Bay Area nurses stuck in Morocco due to the spread of the coronavirus and subsequent travel restrictions. For the best experience on our website, please disable this ad blocker. Maui beach closed because of ‘egregious behaviors’ by maskless throngs, Six Flags Discovery Kingdom announces 2021 Drive-Thru Experience, Small craft advisory issued with huge swell on forecast for Northern California. • Departures postponed through December 2020 Get Morning Report and other email newsletters. Please, Hidden Gems of the Dalmatian Coast & Greece, Italy's Western Coast & Islands: A Voyage from Rome to Valletta, Sicily's Ancient Landscapes & Timeless Traditions, Northern Italy: The Alps, Dolomites & Lombardy, Ultimate Africa: Botswana, Zambia & Zimbabwe Safari, Safari Serengeti: Tanzania Lodge & Tented Safari, Sicily’s Ancient Landscapes & Timeless Traditions, Irish Adventure: Dublin, Belfast & the Northwest Counties, Israel: The Holy Land & Timeless Cultures, Crossroads of the Adriatic: Croatia, Montenegro, Bosnia & Herzegovina, and Slovenia, Northern Spain & Portugal: Pilgrimage into the Past, Southern Africa Safari & Lake Kariba Cruise: South Africa, Zimbabwe & Botswana, South Africa & Swaziland: Kruger National Park, the Garden Route & Cape Town, Egypt & the Eternal Nile by Private, Classic River-Yacht, Suez Canal Crossing: Israel, Egypt, Jordan & the Red Sea, Ancient Kingdoms: Thailand, Laos, Cambodia All affected travelers will receive a future trip credit worth the full amount already paid that can be used through the end of 2022. You could have complained to the attorney general as well. THE FREEDOM TO PERSONALIZE YOUR EXPERIENCE We are postponing departures of ALL of our adventures through the end of December 2020. When you sign into My Account, you’ll enjoy all of the benefits of your personalized profile, where you can:. determine when to stop operating or cancel trips? Travel Troubleshooter: Owner canceled my Vrbo rental. Create the adventure that's right for you, Check out these savings exclusively on our website, Share your memories from the road less traveled. Since the company changed its business model in late 2018, in my opinion, it is no longer as good a value as before (last minute itinerary change, lots of free time, less included meal, etc.) In the recent Solo Traveler survey, presented with the support of O.A.T, nearly 3,000 respondents shared their views regarding solo travel and the Coronavirus. All reservations made by 12/31/20 are eligible for this policy. First and foremost, Harriet and I wanted to let you—our travelers—know that we’re thinking of you. The State Department is urging all Americans "do not travel" abroad because of the novel coronavirus pandemic and the severe travel restrictions or … A: Overseas Adventure Travel should have told you about these requirements before you plunked down your deposit. Contact him at elliott.org/help or chris@elliott.org. Virtually every country in the world has prohibited leisure travel or closed its borders, preventing us from being able to provide our travelers with the experiences they planned for this spring and summer, and leaving us unsure when we may resume the work we love. We are in constant communication with our staff in our regional offices around the world, along with the U.S. State Department, and we are closely monitoring the Coronavirus situation. 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